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Terms and Conditions

Terms and Conditions

Thank you for taking the time to read Broomfield Coffee Company's terms and conditions. By using this website or placing an order with us, either by telephone or through our website,

www.broomfieldcoffee.co.uk you agree to be bound by these terms and conditions. If you have any questions regarding these terms and conditions, please contact us via email or telephone (see Contact Us section for further details)

www.broomfieldcoffee.co.uk ("Website") is provided to you free of charge for your personal use subject to these Terms and Conditions and our Privacy Policy. By using the Website you agree to be bound by these Terms and Conditions and our Privacy and Cookies Policy.



We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on the Website. The changes will apply to the use of the Website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms and Conditions.


The services provided by the Website do not include the provision of computer or other necessary equipment to access the Website. To use the Website you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.


If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.


Products and packaging may vary slightly from pictures. The images of products on our website are for illustrative purposes only.


We provide this service for our coffee enthusiasts to enjoy coffee from around the world. Broomfield Coffee Club subscriptions allows you to choose your favourite coffee fortnight/month/quarter selected based on choices you tell us. Please visit our subscription page for further details.


We aim to despatch all orders within 2-3 working days of receiving them. During peak online order periods (Eg: Christmas), this timeframe may be extended slightly, although we will make every effort to despatch your order as soon as possible.

All our coffees are freshly roasted to order so we require a minimum of one working day before we can despatch your order.


If you wish to register a complaint or feedback please use the details found within the contact us section. You may do so either by phone, email or post. We will deal with your query as soon as possible.


Please note that nothing contained within these terms and conditions affects your right as a consumer.


All material, images, text, packaging design and other information found on this site remains the property of Broomfield Coffee Company and cannot be used without the expressed permission of Broomfield Coffee Company


Broomfield Coffee Company cannot accept responsibility for any misuse of our website.


The content of the Website is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from Broomfield Coffee Company Limited ("Broomfield Coffee").

No licence is granted to you in these Terms and Conditions to use any trademark of Broomfield Coffee or its affiliated companies.


You may not use the Website for any of the following purposes:

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
  • gaining unauthorised access to other computer systems
  • interfering with any other person's use or enjoyment of the Website
  • breaching any laws concerning the use of public telecommunications networks
  • interfering or disrupting networks or websites connected to the Website
  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

Broomfield Coffee Company reserves the right to refuse to post material on the Website or to remove material already posted on the Website.

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

  • any claim by any third party that the use of the Website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • any claim by any third party that the use of the Website by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Website by you.


Although Broomfield Coffee Company aims to offer you the best service possible, Broomfield Coffee Company makes no promise that the services at the Website will meet your requirements. Broomfield Coffee Company cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to us by email at info@broomfieldcoffee.co.uk and we will attempt to correct the fault as soon as we reasonably can. Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Broomfield Coffee Company will attempt to restore the service as soon as it reasonably can.


The Website is provided by Broomfield Coffee Company without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The Website provides content from other Internet sites or resources and while Broomfield Coffee Company tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Broomfield Coffee Company will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If Broomfield Coffee Company is informed of any inaccuracies in the material on the Website we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

  • incompatibility of the Website with any of your equipment, software or telecommunications links
  • technical problems including errors or interruptions of the Website
  • unsuitability, unreliability or inaccuracy of the Website
  • inadequacy of the Website to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.

Nothing in these Terms and Conditions shall exclude Broomfield Coffee Company's liability for personal injury or death caused by its negligence.


As a convenience to Broomfield Coffee Company customers, the Website includes links to other websites or material which are beyond its control. Broomfield Coffee Company is not responsible for content on the Internet or World Wide Web pages on any other site outside the Website.


Part of the Website may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the Website complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.


These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.


Broomfield Coffee Company makes no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.


You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and Broomfield Coffee Company ignores this, Broomfield Coffee Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. Broomfield Coffee Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.